Reviews

Alvin the owner is excellent with German cars . He is fair and honest. It’s a well run, organized business .

Thoroughly diagnosed and promptly fixes my AC issue! Great customer service… we will be recommending Import to our car group friends and definitely be returning with any other issues the beemer has !

Alvin is the man! Also he takes care of every customer as if they’re part of his immediate family. That feeling can’t be matched. Plan to NEVER see another dealership for repairs again!

Very professional, friendly

Car maintenance

I brought a Mercedes-Benz CL550 to Import AutoWerks for a pre-purchase inspection, and I’m very glad I did. They explained the process, timing, and cost clearly from the beginning. The inspection was extremely thorough, and they provided detailed findings, photos, explanations, and even a rough estimate of what the repairs would cost. I may not be happy with the result because I really liked the car and ended up not buying it, but I’m very happy with the service. Their honesty probably saved me $12,500 and prevented me from buying a car with a long list of serious problems. They could have easily viewed it as an opportunity to gain a customer and take on a lot of future repair work, but instead they gave me a completely honest recommendation. Professional, transparent, knowledgeable, and genuinely looking out for the customer. Highly recommended for a pre-purchase inspection.

Alvin and his team are very knowledgeable and efficient. Russ up-front provides wonderful customer service.

Knowledgeable staff and did great job!